Privacy Policy

Effective Date: June 22. 2026

Resilient Psychiatry and Wellness (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, rpaw-co.com. This Privacy Policy explains what information we collect, how we use it, and the choices available to you regarding your information.

This Privacy Policy applies only to information collected through this website. Information collected through our clinical services, electronic health record (EHR) system, patient portal, telehealth platform, or other healthcare-related systems is governed by our Notice of Privacy Practices and applicable healthcare privacy laws.

Information We Collect

We may collect information that you voluntarily provide through our website, including:

Name
Email address
Phone number
Information submitted through our contact form

We also automatically collect certain technical information when you visit our website, including:

IP address
Browser type
Device information
Pages visited
Time spent on pages
Referral sources
General geographic location

This information is collected through analytics tools and website technologies designed to help us improve our website and user experience.

Contact Forms

Our website includes a contact form that allows visitors to submit general inquiries.

Information submitted through the contact form is sent directly to our designated business email address and is used solely to respond to your inquiry.

Please do not submit Protected Health Information (PHI), medical records, insurance information, Social Security numbers, or other confidential healthcare information through the website contact form.

The contact form is intended only for general inquiries, appointment requests, and administrative communication.

Protected Health Information (PHI)

While Resilient Psychiatry and Wellness is a healthcare provider, this website is not intended to collect, store, or transmit Protected Health Information (PHI).

Any healthcare information, patient records, clinical communications, appointment information, treatment information, or protected medical information is managed through separate HIPAA-compliant systems, including our Electronic Health Record (EHR) platform, patient portal, and telehealth services.

If you become a patient, your healthcare information will be handled according to our Notice of Privacy Practices and applicable federal and state laws.

Google Analytics

We use Google Analytics to better understand how visitors use our website.

Google Analytics may collect information such as:

Pages viewed
Time spent on pages
Device type
Browser type
General geographic location
Website traffic sources

This information is collected in aggregate form and is used solely to improve website performance, content, usability, and user experience.

Google Analytics does not provide us with personally identifiable healthcare information.

For more information regarding Google’s privacy practices, please visit:

https://policies.google.com/privacy

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website functionality
Remember user preferences
Analyze website traffic
Enhance user experience

You may disable cookies through your browser settings. Please note that disabling cookies may affect certain website functionality.

Where required by law, visitors will be presented with a cookie consent notice upon visiting the website.

Third-Party Services

Our website may contain links to or integrations with third-party services, including:

Electronic Health Record (EHR) scheduling systems
Patient portal systems
Telehealth platforms
Social media platforms
Google services

Once you leave our website or access a third-party service, you are subject to that provider’s privacy practices and policies.

We encourage you to review the privacy policies of any third-party services you use.

Patient Portal and Appointment Scheduling

For your convenience, our website may provide links to secure patient portals and appointment scheduling tools.

These services are provided through third-party healthcare technology providers that maintain their own privacy and security standards.

Information submitted through these systems is not governed by this Privacy Policy and is instead governed by the privacy practices of those providers and applicable healthcare privacy laws.

Data Security

We take reasonable administrative, technical, and physical measures to help protect information collected through our website.

Security measures may include:

SSL/TLS encryption
Website firewall protection
Security monitoring
Software updates
Secure hosting environments

While we strive to protect information transmitted through our website, no method of electronic transmission or storage can be guaranteed to be 100% secure.

Children’s Privacy

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children through this website. If we become aware that personal information has been submitted by a child under 13, we will take reasonable steps to remove that information.

Colorado Residents

Residents of Colorado may have certain privacy rights under applicable Colorado privacy laws.

If you have questions regarding your privacy rights, please contact us using the information provided below.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page along with an updated effective date. Continued use of the website following the posting of changes constitutes acceptance of those changes.

Contact Us

If you have questions regarding this Privacy Policy, please contact:

Resilient Psychiatry and Wellness

6760 Corporate Dr. Ste 100
PMB #17309093
Colorado Springs, CO 80919

Phone: (719) 454-7792
Fax: (719) 888-1734
Email: ann@rpaw-co.com
Website: rpaw-co.com